Effective Date: June 16, 2026 | Last Updated: June 16, 2026
These Terms of Service (“Terms”) govern your use of the website located at www.bwheatcool.com and any HVAC services provided by B & W Heating and Cooling (“Company,””we,””us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
B & W Heating and Cooling provides residential and commercial HVAC services including but not limited to: heating and cooling repair, system installation and replacement, preventative maintenance, duct cleaning, indoor air quality services, and emergency HVAC response in Edwardsville, IL and surrounding areas.
All services are subject to availability, technician scheduling, and the scope of work agreed upon at the time of service. We reserve the right to decline service requests at our discretion.
Service estimates are provided in good faith based on an initial assessment. Final pricing may vary if additional issues are discovered during the service. Our technicians will communicate any changes before proceeding. By authorizing work to proceed, you agree to pay the final invoice for services rendered.
B & W Heating and Cooling offers upfront pricing wherever possible. Financing options are available for qualifying HVAC installations.
Payment is due at the time services are rendered unless a prior credit arrangement has been established. Accepted payment methods will be communicated at the time of service. Unpaid balances may be subject to collection action and any associated fees.
By providing your mobile phone number and requesting services or submitting a contact form on our website, you consent to receive text messages from B & W Heating and Cooling. These messages may include appointment confirmations, technician updates, service reminders, and, if applicable, promotional offers.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at office@bwheatcool.com or (618) 254-0645.
We will not share your mobile number or SMS opt-in information with third parties for marketing purposes.
B & W Heating and Cooling stands behind the quality of our workmanship. Specific warranty terms for parts and labor will be communicated at the time of service or installation. Manufacturer warranties apply to equipment installed by our technicians.
Our satisfaction guarantee covers the quality of our work. It does not cover damage resulting from misuse, pre-existing conditions not disclosed at the time of service, or events beyond our control.
To the fullest extent permitted by applicable law, B & W Heating and Cooling shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to property damage, loss of use, or loss of revenue.
Our total liability for any claim arising from services rendered shall not exceed the amount paid for those specific services.
All content on our website, including text, images, logos, and service descriptions, is the property of B & W Heating and Cooling or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Our website may contain links to third-party websites for your convenience. We do not endorse or control those sites and are not responsible for their content, privacy practices, or availability.
Our website and its content are provided “as is” without warranties of any kind, either express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Madison County, Illinois.
We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.
For questions about these Terms of Service, please contact us:
B & W Heating and Cooling
3925 Blackburn Rd., Edwardsville, IL 62025
398 E. Edwardsville Rd., Wood River, IL 62095
Phone: (618) 254-0645
Email: office@bwheatcool.com
Website: www.bwheatcool.com